During the course of 37 years, the staffing of Northwest has reflected the ethnic makeup of Buffalo and Erie County. There has consistently been representatives of the Polish-American, Italian-American, Irish-American, African-American, Hispanic, Jewish and other ethnic communities on our talented staff. Women have always outnumbered men, by far, and the best person for the job is hired based on background, training, education and experience. We also measure individual capability to adjust to the culture and standards of the agency and their level of commitment to community mental health. This has resulted in a continuous and stable staff that provides continuity of care and the reinforcement of values.